Privacy · Last updated 23 September 2026

Privacy Policy

BizGrants Consulting (“we”, “us”, “our”) is a Singapore-registered grant advisory firm providing Career Conversion Programme (CCP), Job Redesign Grant, and SkillsFuture funding consulting. This policy explains how we collect, use, and protect personal data in accordance with Singapore’s Personal Data Protection Act 2012 (PDPA).

By using this website or engaging our services, you consent to the collection and use of your personal data as described below.

1. What we collect

From the contact form (Formspree)

When you submit our contact form, we collect:

Name
Email address
Contact number
Your message and any details you choose to share about your hiring or workforce plans

From the email opt-in (mailing list)

When you subscribe for grant insights, we collect your name, optional company name, and work email.

From your visit (analytics)

We use the following third-party tools to understand how visitors use our site. Each may set cookies or process technical data such as IP address, browser, device type, referrer URL, pages visited, and session duration:

Google Analytics 4 (Google LLC), aggregate usage analytics
Microsoft Clarity (Microsoft Corporation), behavioural analytics, including session recordings and heatmaps
Apollo Website Tracker (Apollo.io Inc.), B2B visitor identification for outreach
HuntSales (huntsales.io), visit tracking for enquiry follow-up. It sets a first-party cookie (bgc_vid) that lasts 12 months and records the pages you visit, the referring page and any campaign tags in the link you followed. When you submit a form on this site, it links the name and email address you enter to that visit history.
CalendarSync, meeting scheduling, when you book a call (operated by the same business group as BizGrants Consulting)

2. How we use your data

To respond to your enquiry and assess grant eligibility for your company
To deliver advisory services if you engage us
To send grant insights and case studies (mailing list subscribers only; you can unsubscribe at any time)
To see which pages and campaigns led to an enquiry, so our follow-up is relevant to what you were reading
To improve the website, content, and user experience
To meet legal and regulatory obligations under Singapore law

3. Legal basis

Under the PDPA, we rely on your consent (given by submitting a form, subscribing to the mailing list, or engaging our services) and on legitimate interest (analytics, security, and the ordinary administration of our business).

4. Sharing and disclosure

We do not sell personal data. We share data only in the following circumstances:

Service providers: Formspree (form processing), CalendarSync (scheduling), Google (analytics, mail), Microsoft (analytics), Apollo.io (visitor identification), HuntSales (visit tracking and enquiry follow-up). Each is bound by its own privacy obligations.
Skills and Workforce Development Agency (SWDA, formerly Workforce Singapore) and programme partners: only with your explicit instruction and consent, when we submit a CCP or Job Redesign Grant application on your behalf.
Legal obligations: if required by court order, government investigation, or applicable law.

5. Data retention

Contact-form submissions: 24 months from submission, unless you become a client (in which case we retain engagement records for 7 years for tax and audit purposes, per IRAS guidance).
Mailing-list data: until you unsubscribe.
Analytics data: per the retention defaults of each provider (typically 14 months for GA4, up to 13 months for Clarity).

6. International transfers

Several of our service providers (Google, Microsoft, Apollo.io, Formspree) process data outside Singapore. We rely on each provider’s contractual safeguards to ensure a comparable standard of protection to the PDPA.

7. Your rights

Under the PDPA you have the right to:

Access the personal data we hold about you
Correct inaccurate or outdated information
Withdraw consent for further processing (which may end our ability to deliver services)
Lodge a complaint with the Personal Data Protection Commission of Singapore (pdpc.gov.sg)

To exercise any of these rights, contact our Data Protection Officer (see Section 9).

8. Security

We apply reasonable technical and organisational measures to protect personal data, including HTTPS encryption in transit, access controls on internal systems, and contractual obligations on our service providers. No internet transmission is fully secure, however, and we cannot guarantee absolute security.

9. Data Protection Officer

Questions, requests, or complaints can be sent to:

Email: [email protected]
Telephone: +65 8887 5297
Office: 60 Paya Lebar Road, #06-28, Paya Lebar Square, Singapore 409051

10. Cookies

This site uses cookies set by the tools listed in Section 1, including the first-party HuntSales visitor cookie (bgc_vid), which expires after 12 months. You can disable cookies in your browser settings; some site features (e.g., CalendarSync scheduling, Clarity session continuity) may not work fully without them.

11. Updates

We may update this policy from time to time. The “Last updated” date at the top of this page reflects the most recent change. Material changes will be notified to mailing-list subscribers by email.